Payment Instructions

• eBills are available exclusively through My Charleston. Students can login using their user ID and password, Authorized Users can also access the student bill in eBill using the unique user ID and password. The online bill reflects the student’s current registration and billing information. The eBill system is "live" and students can verify that all fees are satisfied before the payment deadlines.

• If your fees change for any reason after your initial payment is made (i.e. housing adjustment, meal plan addition, change in schedule, etc.), it is the student’s responsibility to ensure prompt payment of the balance is made. Login to MyCharleston to view your current charges and payment status.

For step by step payment assistance, please see our eBill tutorials 

Frequently Asked Questions regarding billing

1. How will I receive my bill?
The eBills will be sent to all pre-registered students through the Cmail email account and any Authorized User’s email address established in the eBill system. The instructions for adding an Authorized User in the eBill system can be found at: Adding an Authorized User

2.What is the difference between eBill and MyCharleston?
eBills are “snapshots” of the student’s account at the time that the eBill is created. It functions the same way as a paper bill—that is, it will not reflect any changes or payments made after the issuance of the eBill until subsequent eBills are created.

MyCharleston is the system that students use to access all students services and information, including their eBill.

When you receive an eBill, you are given the link to enter MyCharleston. It is suggested that you confirm your payment has been received by checking your MyCharleston eBill account.

3. What if I have a third party paying my balance, such as a State Pre-paid Tuition Plan, Military Assistance, Social Services Assistance, etc.?
Once the eBill is received notify the Treasurer’s Office as to the type of assistance you will be receiving and the amount. Verification will be required by faxing an award or eligibility letter to 843.953.5573.

4.How do I enroll in the payment plan?
Once the tuition statement is received you are given an option to enter MyCharleston (students) or eBill (authorized users). Select the payment plan tab. Follow the prompted steps until you have received confirmation that the payment plan as been set-up properly. The payment plan will divide the remaining balance into automatic scheduled payments and add a one time $40 fee. For more information about payment plans, see

**Please note: Payment plans will recalculate your payment schedule once financial aid monies (loans, scholarships, grants) are applied to the balance due. Please be sure to note the expected payment due on each new eBill. If you register after the first due date, your first payment is due immediately. Additionally, any change in classes, meal plans, housing, etc. will also alter the expected payment for payment plans.

5.Can I pay by credit card or check online?
Yes. Both eBill and MyCharleston provide options for paying online with credit/debit cards or checks. We accept Visa, MasterCard, Discover, and American Express cards. There is a 2.85% convenience fee each time a credit or debit card is used online. **Note: we can only accept credit or debit card payments online or in person.

6.What if I do not pay my bill on time?
It is imperative that all due dates are abided by. Failure to pay the balance due (whether paying the entire balance or the first payment of the payment plan) will lead to cancellation of the student’s schedule. Although a student can re-register if their schedule has been cancelled, there is no guarantee that the same classes will be available. This could delay an anticipated graduation date.  Student accounts that are not current are subject to holds (registration and transcript) and late fees.

7.What if I have questions about my bills or payments?
The Treasurer’s Office can be reached at 843.953.5572 or by e-mailing us at Our hours are Monday to Friday, 8:30am to 5:00pm.