Cancellation for Non-Payment Policy

Students enrolled in courses at College of Charleston will receive eBills through their on campus Edisto email accounts and to the emails of Authorized Users. eBills will not be sent to any other email address without the student’s permission.

Full payment of the balance due, either the entire balance or the first installment of the payment plan, is due on or before the due date as indicated on the eBill.

Any student who does not pay his or her bill in a timely fashion will receive a warning email indicating that the student's registration for that term is in jeopardy. If the requisite payment is not made, the registration for that term will be cancelled. Failure to comply with this payment policy can delay your anticipated graduation date.

Please note: If you will not be attending CofC, you must properly withdraw from your classes. This policy is not meant to replace proper withdrawal procedures.

To avoid schedule cancellation, please remember the following:

1. If you have someone other than yourself paying your bill, such as a parent or any other third party, add them as an Authorized User to your eBill file.

2. Check your Edisto email regularly. Your on campus email account is the official communication tool used by College of Charleston.

3. Complete any financial aid paper work promptly and accurately.

4. Check Cougar Trail for any financial information such as balances due, financial aid obligations, etc. Remember, Cougar Trail is a “live” system and has the most up to date balance information. eBills are like paper bills—they will not reflect charges or payments made after their issuance.

5. If you have a third party payer such as a state tuition pre-paid plan, military tuition assistance, or any other payer that needs to be billed by CofC, please fax or mail the appropriate paperwork to the Treasurer’s Office well in advance of the bill due date. Any balance not covered by the third party must be paid timely. (Fax: 843.953.5573)

6. Communicate—do not hesitate to contact the Treasurer’s Office or any other office with questions pertinent to your balance due.

IF YOU HAVE BEEN CANCELLED FOR NONPAYMENT, FOLLOW THESE INSTRUCTIONS:

1. Sign on to Cougar Trail and Re-register immediately. Your previous schedule no longer exists and cancellation of your previous schedule cannot be reversed.

2. Make the requisite payment, either the entire balance or the first installment of the payment plan. ***Paper Checks and eChecks returned as Non-Sufficient Funds or Stopped Payment will be considered the same as not making a timely payment.

If the add/drop period has already passed, you can only request re-entry into your class(es) if you have been consistently attending your original class(es) and you have paid your original bill in full. The payment plan is not available under these circumstances.

3. If you are not able to get back in to a class that is crucial to your matriculation requirements;

a. DO NOT CONTACT THE REGISTRAR’S OFFICE.

b. DO NOT CONTACT THE COURSE PROFESSOR.

c. DO NOT CONTACT THE TREASURER’S OFFICE.

d. Please refer to the chart below. For each department, a contact person is listed. Make an appointment to see that person to inquire about reinstatement into the class. **This is not a guarantee that you will get back into the class you need. Each department has their own policy on handling students that have their schedules cancelled for non-payment and will follow up accordingly.